Meet the Author

M.K. Hope, Ph.D., is a licensed professional counselor and a doubly certified district and superior court mediator. Dr. Hope is head of the Department of Mediation at Cloverdale College, where she offers 12 online courses in conflict analysis and mediation at the doctorate level. She also teaches psychology at Guilford Technical Community College in Greensboro, N.C., where she lives with her two daughters, Kate and Emily.

Strong Enough to Handle the Ugly

“If you wish to become a mediator, counselor or any kind of helping person, know first what people truly need of you. They need you to be strong enough to handle the ugly part of life – to talk about these ugly issues as if they are not taboo – and to inspire them to recover from the problems that they used to think that they could not handle. It is a selfless and thankless job while you are going through it. Later, those you help will thank you many times in silence.” – M.K. Hope, page 44.

The Guided Method of Mediation is a valuable tool for both professionals and students alike. The book provides a new and better theory on mediation at all levels, with more specific and comprehensive techniques detailed for every aspect of mediation provision.

The Guided Method offers A Return to the Original Ideals of ADR (Alternative Dispute Resolution), seeking to inspire professionals to implement mediation techniques that better address the inherent emotional challenges present in all conflicts.

“To benefit those you serve, you must have the courage to bring up the difficult subjects and have the patience to allow the disputants to tell their story.”

 

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